In the Matter of Western Benefits Group, LLC

Western Benefits Group, LLC allegedly violated the Telemarketing Sales Rule (TSR) by charging advance fees for student-loan debt-relief services. Western Benefits Group also allegedly violated the Consumer Financial Protection Act of 2010 (CFPA) and the TSR by using deceptive acts or practices in the marketing and sale of its services. Specifically, Western Benefits Group allegedly misrepresented that it was endorsed, sponsored, or affiliated with the Department of Education; that fees paid by consumers would be applied towards paying off their student loans; and that its services would help consumers consolidate their student loans, would help lower consumers’ monthly student-loan payments, or would help consumers achieve loan forgiveness, according to CFPB.

Summary generated from official Consumer Financial Protection Bureau press release