CFPB v. Ejudicate, Inc.

Ejudicate, Inc. allegedly engaged in unfair acts and practices in violation of the Consumer Financial Protection Act of 2010 by commencing arbitration proceedings without consumers’ consent. Ejudicate also allegedly committed deceptive acts and practices in violation of the CFPA by misrepresenting Ejudicate’s neutrality, the nature of the arbitration proceedings, and the consequences of consumers’ actions or inactions in the Ejudicate forum. Finally, Ejudicate allegedly engaged in unfair acts and practices in violation of the CFPA by unlawfully attempting to bind consumers to Ejudicate’s terms of service and platform rules, which infringed on consumers’ ability to defend themselves against the claims lodged against them, according to the CFPB.

Summary generated from official Consumer Financial Protection Bureau press release