CFPB v. Equifax

Equifax allegedly failed to conduct proper investigations of consumer disputes. According to the CFPB, Equifax ignored consumer documents and evidence submitted with disputes, allowed previously deleted inaccuracies to be reinserted into credit reports, provided confusing and conflicting letters to consumers about the results of its investigations, and used flawed software code which led to inaccurate consumer credit scores.

Summary generated from official Consumer Financial Protection Bureau press release