Consumer Financial Protection Bureau
CFPB v. U.S. Bank
Settled$15MFineFiled: December 18, 2023
U.S. Bank allegedly violated the Consumer Financial Protection Act of 2010 by failing to provide eligible ReliaCard prepaid debit cardholders whose accounts U.S. Bank froze with adequate means to verify their identities and timely regain access to their benefits. U.S. Bank also allegedly violated the Electronic Fund Transfer Act, and its implementing Regulation E, by failing to timely investigate ReliaCard prepaid debit cardholders’ notices of error concerning alleged unauthorized electronic fund transfers, according to CFPB.
Summary generated from official Consumer Financial Protection Bureau press release
Source: Consumer Financial Protection Bureau Press Release ↗Parties
Defendants / Respondents
- U.S. Bank National Association
Dates
Filed
December 18, 2023
Resolved
September 21, 2025
Published
December 19, 2023
Case Details
Industry
Finance
Penalty Type
Fine