CFPB v. USASF Servicing, LLC

USASF Servicing, LLC allegedly engaged in unfair acts and practices in violation of the Consumer Financial Protection Act (CFPA) by: (1) wrongfully activating nearly 80,000 times starter-interruption devices; (2) failing to ensure refunds of GAP premiums, totaling millions of dollars for thousands of consumers; (3) erroneously billing 34,000 consumers for CPI by charging them twice each billing cycle, totaling around $1.9 million; (4) wrongfully applying extra consumer payments first to late fees or CPI instead of accrued interest; and (5) wrongfully repossessing consumers’ cars dozens of times due to errors.

Summary generated from official Consumer Financial Protection Bureau press release