IL-AG v. Teleperformance

Teleperformance allegedly deceived customers into switching from their public utility companies to more expensive contracts with ARES. According to Raoul’s office, Teleperformance used deceptive online advertisements that caused consumers to believe they were calling public utility companies Ameren or ComEd. Teleperformance had well over 200,000 phone calls with Illinois consumers between July 2021 and September 2023 that appears to have violated the Illinois Telephone Solicitations Act.

Summary generated from official Illinois Attorney General press release