NY-AG v. Bell Pet Company, LLC

Bell Pet Company, LLC allegedly sold puppies to consumers without veterinarian exams, improperly medicated puppies, and destroyed and falsified records, according to NY-AG. The Pet Zone allegedly failed to notify consumers when the puppy they purchased received necessary pre-sale medical treatment, and violated the Pet Lemon Law by allegedly failing to provide timely reimbursement for veterinarian expenses consumers incurred after purchasing a sick dog from the stores. The Pet Zone employees allegedly failed to adequately inform consumers that financing agreements were actually styled as “leases,” and therefore the customer would not actually own their family pet until payment of the full contract plus additional undisclosed fees. The Pet Zone also allegedly engaged in several deceptive business practices to raise the cost of the sale to consumers.

Summary generated from official New York Attorney General press release