NY-AG v. Charter Communications, Inc. and Spectrum Management Holding Company

Charter Communications, Inc. and Spectrum Management Holding Company allegedly defrauded internet subscribers by denying customers the reliable and fast internet service it had promised. According to NY-AG, it also includes leasing deficient modems and wireless routers to subscribers, aggressively marketing headline download speeds while failing to maintain enough network capacity to reliably deliver those speeds to subscribers, guaranteeing that subscribers would enjoy access to their chosen internet content while engaging in hardball tactics with Netflix and other popular third-party content providers, and representing internet speeds as equally available, whether connecting over a wired or WiFi connection.

Summary generated from official New York Attorney General press release