NY-AG v. Star Auto Sales of Bayside, Inc.

Star Auto Sales of Bayside allegedly used fraudulent, deceptive, and unlawful practices to sell and finance used vehicles to Chinese-speakers. Star Toyota allegedly advertised in Chinese-language publications, inviting consumers to come in and meet with the dealership’s Chinese-speaking sales representatives. The sales staff allegedly built a trusting relationship with customers and reassured them that they could trust them because of their common language. The auto dealership allegedly preyed upon the unsuspecting customers by having them sign contracts to purchase their vehicles at higher costs than agreed to during Chinese-language negotiations. Additionally, the sale representatives allegedly increased the consumers’ total costs by adding unwanted aftermarket products to customers’ contracts without the customers’ knowledge or consent. Star Toyota then allegedly regularly submitted inflated or made up personal financial information to their lenders to secure loans that the customers struggled to pay.

Summary generated from official New York Attorney General press release